FAQ for Online Giving
Once enrolled in scheduled/recurring giving, can I change or cancel the program? Absolutely. You can change, cancel or restart the program at any point simply by logging into your account and making the appropriate adjustments.
If I already have a scheduled giving account, can I update my account to also include my Invest in Forever pledge? Yes, simply by logging into your account you can update your profile by setting up a new gift and choosing your desired fund.
If I don’t want to use online giving, do I have other options? Absolutely. You can give place a contribution in the weekend offering or mail a contribution to the following address:
World Outreach Church
1921 New Salem Road, Hwy 99
Murfreesboro, TN 37128
Does World Outreach Church have to pay transaction fees for online giving? Yes, with all online giving, there are transaction fees associated with each type, although, some are less than others. Even with fees, we encourage online giving because it reduces overhead by freeing up resources in other areas. E-checks (ACH/Bank Transfers) have the lowest fee structure and debit/credit cards have slightly higher fees associated with them.
Will I still receive a contribution statement? Yes, the World Outreach Church Business Office will mail periodic contribution statements, including end of year statements. In addition, you can request a giving statement from the WOC Business Office at any time. The statements will include both your online giving, as well as, any other offerings that you may have given on the weekends.
How do I participate in the weekend offering if I use the automated giving program? If you wish, you can still participate in the weekend offering by dropping an empty envelope labeled “I Give On-line” into the basket.
Who do I talk to if I have more questions? Contact the Business Office or call the office at (615) 896-4515.
Is Online Giving safe? Yes – we use echurchgiving (Pushpay) and do not store any credit card information on our servers. The security setup we have used is the same as many banks and is Level 1 PCI DSS compliant. For this reason, Pushpay is considered significantly more secure than many current offerings including actually having a credit card physically present.